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PostPosted: Fri Apr 30, 2010 9:42 pm 
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Joined: Fri Apr 30, 2010 9:35 pm
Posts: 5
Hi.Sorry for my bad english.Iris 2 client keep crashing everytime i clicked icon.I tried stable and latest.I downloaded and installed correct uo version from main page.Here is the problem :

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PostPosted: Sat May 01, 2010 10:02 am 
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iris2-developer
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Joined: Tue Aug 22, 2006 1:21 pm
Posts: 173
Location: Munich, Germany
Did iris create a directory c:\Documents and Settings\Mert Sahin\Application Data\.iris\config ?
Iris could not create/copy the config file in this directory. Perhaps its missing or the access rights are wrong.

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PostPosted: Sun May 02, 2010 12:58 am 
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There is no Iris folder in user>application data.i have administrator rights to access programs without problem.Thanks


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PostPosted: Sun May 02, 2010 3:36 pm 
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Joined: Tue Aug 22, 2006 1:21 pm
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Location: Munich, Germany
you could try to create the directory "c:\Documents and Settings\Mert Sahin\Application Data\.iris\config" and run iris again.

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PostPosted: Sun May 02, 2010 4:01 pm 
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Cant create .iris folder because Dot ''.'' is unacceptable.Can not start the folder name with ''.''.


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PostPosted: Wed May 05, 2010 2:28 pm 
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Joined: Fri Apr 30, 2010 9:35 pm
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I'm still w8ing for solution.Maybe older versions of iris can work.Is there any link to download older versions of iris?


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PostPosted: Wed May 05, 2010 3:23 pm 
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Joined: Mon Aug 09, 2004 12:20 pm
Posts: 1431
Try NOT to use Windows Explorer to create a ".iris" (with dot) directory! Windows Explorer don't let you do this (dont know why).

Use Total Commander or FreeCommander.

If this don't work, create an empty File called: DONT_USE_HOME_DIR in the Iris2/ Folder. This forces Iris2 to save the config data in Iris2\config and not in you UserHome.

for example:
Code:
.../Iris2/DONT_USE_HOME_DIR


Config-Data is then stored in:
Code:
.../Iris2/config

and not in in your UserHome:
Quote:
c:\Documents and Settings\Mert Sahin\Application Data\.iris\


I hope this helps.


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PostPosted: Wed May 05, 2010 5:55 pm 
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Joined: Fri Apr 30, 2010 9:35 pm
Posts: 5
Still not working but thanks anyway.I guess i have to w8 new version of iris client


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PostPosted: Wed May 05, 2010 6:23 pm 
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iris2-developer
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Joined: Mon Aug 09, 2004 12:20 pm
Posts: 1431
?

Whats not working?

1. Creating a .iris directory yourself or

2. Creating a DONT_USE_HOME_DIR file?

Sorry but no one has/had this problem. Your Windows could be misconfigurated.
Tell me your Specs. Windows Version, Service Pack, etc.

Also try the newest Iris version. 64bit is untested and not supported!


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